Luigi Gallo behind the bar during the masterclass shoot, with two guests seated at the counter
DolceVita Hospitality Masterclasses

The skills that take you into the role you want.

Watch them whenever you like; they stay yours forever.

Why these masterclasses

Filmed where the work is done.

  • Inside real hotels

    Each masterclass is filmed in a working hotel, from Villa Sant’Andrea to Borgo Egnazia: you see the job as it really is.

  • From the people who run the department

    Taught by a front office manager, a head concierge, a bar manager, a director of guest experience: the people who lead that work every day.

  • With a certificate

    When you finish, you receive a certificate of completion issued by Udemy and, on request, one from DolceVita Hospitality too.

Watch trailer

Choose the skill you want to strengthen.

Antonio Cannavò, Front Office Manager, Villa Sant'Andrea, A Belmond Hotel
Front OfficeVilla Sant'Andrea, A Belmond Hotel
Masterclasses

Each Masterclass focuses on a specific part of the guest experience, and on the professional capability behind it.

  • Antonio Cannavò, Front Office Manager, Villa Sant'Andrea, A Belmond Hotel

    Front Office

    Learn from Antonio Cannavò, front office manager at Villa Sant’Andrea, a Belmond hotel.

    17 lessons · 3.5 hours of video · All levels
    Taught in English · 4.4 ★ (209)

  • Nicola Loiodice, Food & Beverage Manager, Borgo Egnazia

    Food & Beverage Luxury Standards

    Learn from Nicola Loiodice, food and beverage manager at Borgo Egnazia.

    15 lessons · 2 hours of video · Intermediate
    Taught in English · 4.3 ★ (28)

  • Giuseppe Cupertino, Sommelier and Wine Experience Manager, Borgo Egnazia

    Wine Experience

    Learn from Giuseppe Cupertino, sommelier at Borgo Egnazia, and take the certification issued in Italy.

    20 lessons · 3 hours of video · Beginner
    Taught in English · 4.4 ★ (30)

  • Luigi Gallo, Bar Manager, Hotel Caruso, A Belmond Hotel

    Luxury Bartending

    Learn from Luigi Gallo, bar manager at Hotel Caruso, and Francesco Orefici, general manager of the Lansdowne Club in London.

    14 lessons · 2 hours of video · All levels
    Taught in English · 4.6 ★ (62)

  • Santi Roggio, Head Concierge, Grand Hotel Timeo, A Belmond Hotel. President, FAIPA Les Clefs d'Or Sicily

    Luxury Concierge

    Learn from Santi Roggio, head concierge at the Grand Hotel Timeo and president of the Clefs d’Or in Sicily.

    16 lessons · 1 hour of video · Beginner
    Taught in English · 4.2 ★ (14)

The complete collection

Build the complete guest experience skillset.

€119€255.95 when purchased individually

Included in the price: a 45-minute one-to-one career session.

Yours forever: no renewal, no expiry.

What students say after taking the Masterclasses.

Students
9,436
Reviews
872

Average rating 4.4 / 5

  • ★★★★★
    The one and only hospitality course I recommend to anyone working in the hospitality industry. Thank you, you made my investment on my personal development worth.
    Marco Mazza
  • ★★★★★
    I have over 20 years of experience in tourism. It was a very enjoyable and educational course. Thank you to everyone.
    Yasin Karuc
  • ★★★★★
    This hospitality training is very complete, is wonderful, congratulations to the instructors. I learned everything about hospitality. It's totally worth it
    Daniela Lopez
  • ★★★★★
    This course was beyond my expectations. It’s not just theoretical, but it also provides practical advice and guidance on how to implement luxury hospitality standards effectively.
    Kingsley williams
  • ★★★★★
    I now understand what it takes to deliver true luxury experiences! This course is packed with valuable knowledge and mentorship.
    Ilona van den Boogert
  • ★★★★★
    A truly exceptional course! The modules on luxury service standards and guest experience were particularly helpful. I feel ready to elevate my career in luxury hospitality.
    Maria
  • ★★★★★
    this course is actually good enough to understand about hospitability and how to greet along with problem solving abilities.
    Ridhima Ravindra Naik
  • ★★★★★
    Absolutely brilliant! I feel prepared and confident to excel in the luxury hospitality industry thanks to this masterclass.
    Albert Sirmon
  • ★★★★★
    I learned so many valuable concepts, from handling luxury clientele to managing operations seamlessly. This course is an invaluable resource for hospitality professionals.
    Alex Mary
  • ★★★★★
    An outstanding masterclass! The opportunity to learn from top luxury hospitality professionals is a dream come true!
    Andy Kockelkoren
  • ★★★★★
    Very informative and details informations for hospitalilty Sector career development and growth.
    Jabbar Hussain
  • ★★★★★
    I can’t recommend this course enough! It’s packed with useful information and actionable insights that I can apply directly to my role in the hospitality industry.
    Micheal james

Real feedback from hospitality students who have studied the DolceVita courses, quoted as it was written.

Start in a few steps.

01

Choose

One Masterclass, or the complete Academy.

02

Get the link

It arrives by email. From there you enter the masterclass, and it stays yours forever.

03

Learn

Watch the lessons, work through the exercises, and receive a certificate of completion at the end.

The step after the course.

Skills are the first step. The second is working out where to take them.

Personal development

Build your next hospitality step.

A private session on the role you are in now, where you want your career to go, and the capabilities that support the next step.

€49 · 45 minutes

Bring the learning into your hotel. Explore Online Academy