Spa Treatments, Wet Areas, Pool and Fitness
Treatment room service, sauna and steam room, the relaxation room, the pool, the gym and the wellness activity programme.
- Price
- From €275 per person
- Duration
- Agreed with the hotel
The programme works on the service around the treatment and on the areas guests use on their own. In the treatment room it covers setting the room, bringing the guest in, comfort, pressure asked and checked, silence and the booked time. In the sauna, steam room, changing rooms and relaxation room it covers the rounds, resetting, watching over guests in the heat rooms and keeping the quiet. At the pool and in the gym it covers opening checks, the welcome, safety and cleaning after every use. It includes the weekly activity programme, group classes and personal training.
The outcome
The guest finds every area ready before reaching it: a warm treatment room, a tidy sauna and changing room, a lounger already set, machines in working order. Each treatment lasts every booked minute, and the activity programme reads the same wherever it is shown.
Targeted Groups
This programme is designed for:
- Spa therapists
- Spa attendants
- Lifeguards and pool attendants
- Fitness attendants and personal trainers
- Group activity instructors
- Spa supervisors and spa managers
Course Objectives
By the end of the programme, participants will be able to:
- Prepare the treatment room before the guest arrives
- Check comfort, warmth and pressure during the treatment
- Give the guest the full booked time
- Keep the sauna, steam room and changing rooms ready with a regular round
- Keep the relaxation room quiet, stocked and private
- Welcome guests at the pool and keep the water watched at all times
- Keep the gym clean, safe and in working order
- Communicate and lead the wellness activity programme
Targeted Competencies
Participants will develop the following competencies:
- Treatment room preparation
- Comfort and pressure during the treatment
- Discretion in the treatment room
- Rounds in the sauna, steam room and changing rooms
- Relaxation room management
- Pool service and safety
- Gym management and fault reporting
- Activity programme and personal training
Unit 01
In the treatment room
- The room ready before the guest: couch, temperature, products
- Rereading the health questionnaire before collecting the guest
- Comfort and warmth before the first touch
- Pressure asked and checked, silence, the full booked time
Unit 02
Sauna, steam room and changing rooms
- Opening checks: temperatures, emergency buttons, lights
- The round, always in the same order
- Towels, lockers and amenities kept stocked
- Watching over guests in the heat rooms, and lost property
Unit 03
The relaxation room
- Loungers, blankets and drinks ready at opening
- Resetting the lounger after each guest
- The quiet: low voices, doors, phones
- Waking a guest before their treatment and closing without hurry
Unit 04
The pool
- Checking the water and the safety equipment
- Setting the guest up: sun or shade, towels, water
- Watching the water and the rule on held loungers
- Refreshments in the heat and resetting the pool deck
Unit 05
Gym and activity programme
- Machines tested at opening and wiped after every use
- Safety in the gym and faults reported at once
- The weekly programme, the same in the room and on the boards
- Leading a group class and a personal training session
Every DolceVita programme is individual and tailored: one participant at a time, online or at your property, in live service. Content, pace and case material are calibrated to the competencies and the role of whoever is being trained.
From €275 per person
This is the starting price. The final one depends on how many people we train, the time it takes and what your hotel needs.