01 / 03Understanding the project
Discover
We understand the hotel, the project and the owners’ ambitions, and translate them into shared, measurable objectives.
DolceVita HospitalityThe Italian art
The Italian art
of hospitality.
Born in Milan, we support hotels and professionals in Italy and abroad.
Kledis BrahimiFounder & CEO, DolceVita Hospitality
From the World’s Leading Hotels to Yours.
Our expertise comes from working within some of the world’s most respected hospitality brands.
Our work
Training, guest experience and standards.
01 Family-run hotels
Guest experience standards
Several family-run hotels, where the experience the owners had in mind was written down nowhere.
What was built
- The property's guest experience standards, written down
- The operating references for each department
- The staff trained on those references
- Behaviours that apply during service
A Saudi team certified at the end of a guest experience training programme, Saudi Arabia.
Where we work
From Milan, to Saudi Arabia.
Since 2022 we have worked with hotels, universities and institutions in Italy and abroad, and taken part in international industry events.
Recognition and press
Top 25 Hospitality Executives to Watch, 2025.
Global Hospitality
Press coverage
A selection of our press coverage, from wire agencies to hospitality schools.
Social responsibility
Giovani Talenti dell'Ospitalità.
A non-profit conference that puts hospitality students in front of the people who run the industry: the craft, the mobility, the careers that open around the world, told by the people doing the work, with all the room their questions need. Alongside the conference, we run introductory hospitality sessions in schools.
Where would you like to start?
If you run a hotel, let’s talk about the priorities you want to work on. If you work in one, start with the masterclasses or Career Mentoring.