Nicola Loiodice, Food & Beverage Manager, Borgo Egnazia
Filmed at Borgo Egnazia

Food & Beverage Luxury Standards

Learn from Nicola Loiodice, food and beverage manager at Borgo Egnazia.

lessons
15
hours of video
2
Level
Intermediate
Taught in
English

What you will learn

  • The art of restaurant service
  • Taking reservations
  • Welcoming a guest
  • Serving
  • Upselling
  • Storytelling
  • Complaint handling
  • Mise en place
  • Verbal and non-verbal communication
  • Restaurant roles and responsibilities
  • What a briefing is
  • The importance of breakfast service
  • How to make your guests feel welcome and special

€51.99

Yours forever: no renewal, no expiry.

4.3 ★ · 28 learner reviews

What students said about this masterclass.

  • ★★★★★

    this course was amazing. i am planning to change my career to the hospitality area and the course filled with complete and detail information that made me able to learn most of important things about restaurant and hospitality world. thank you!

    Roswita Deltanti Y W

  • ★★★★★

    Thank you Nicola and team about this production. Certainty you did the most difference of my career as a waiter and now using of yours pillars to start my bussiness. I immensely grateful for your content.

    Luan Vieira Ferreira

  • ★★★★★

    Very Good Inspirational talks. I am inspired now.

    Jon Nicholas Lawrence Lo

  • ★★★★★

    Wow is all I can say. He is so confident and professional. Ok I’m adding here, he is so knowledgeable!

    stacey maselli

  • ★★★★★

    Bellissimo corso, sicuramente porterò questa conoscenza nella mia vita professionale.

    Giovani Bonazza

  • ★★★★★

    Nicola arma per n modo chiaro ed emergono la sua passione e autenticità

    Federica Segna

  • ★★★★★

    Absolutely, thanks for sharing these training.. I learned a lot

    Margaret Rose Virginia D. Ortega

  • ★★★★★

    very useful for extended my knowledge

    Tri Rizki Handayani

  • ★★★★★

    The one and only hospitality course I recommend to anyone working in the hospitality industry. Thank you, you made my investment on my personal development worth.

    Marco Mazza · The complete collection

  • ★★★★★

    I have over 20 years of experience in tourism. It was a very enjoyable and educational course. Thank you to everyone.

    Yasin Karuc · The complete collection

  • ★★★★★

    This hospitality training is very complete, is wonderful, congratulations to the instructors. I learned everything about hospitality. It's totally worth it

    Daniela Lopez · The complete collection

  • ★★★★★

    This course was beyond my expectations. It’s not just theoretical, but it also provides practical advice and guidance on how to implement luxury hospitality standards effectively.

    Kingsley williams · The complete collection

Reviews left on Udemy, quoted as they were written.

Masterclasses

Choose the skill you want to strengthen.

  • Antonio Cannavò, Front Office Manager, Villa Sant'Andrea, A Belmond Hotel

    Front Office

    Learn from Antonio Cannavò, front office manager at Villa Sant’Andrea, a Belmond hotel.

  • Giuseppe Cupertino, Sommelier and Wine Experience Manager, Borgo Egnazia

    Wine Experience

    Learn from Giuseppe Cupertino, sommelier at Borgo Egnazia, and take the certification issued in Italy.

  • Luigi Gallo, Bar Manager, Hotel Caruso, A Belmond Hotel

    Luxury Bartending

    Learn from Luigi Gallo, bar manager at Hotel Caruso, and Francesco Orefici, general manager of the Lansdowne Club in London.