Food & Beverage Luxury Standards
Learn with Nicola Loiodice, restaurant manager at a Michelin-starred property, and take the certification issued in Italy.
Nicola Loiodice, Food & Beverage Manager · Borgo Egnazia · Filmed at Borgo Egnazia
- 15
- lessons
- 2
- hours of video
- Intermediate
- Level
- English
- Taught in
About this masterclass
Learn the standards that hold a five-star dining room together: how a table is read, how service is timed across a full room, and how the last cover of the evening receives everything the first one did.
Yours forever: no renewal, no expiry.
What you will learn
- The art of restaurant service
- Taking reservations
- Welcoming a guest
- Serving
- Upselling
- Storytelling
- Complaint handling
- Mise en place
- Verbal and non-verbal communication
- Restaurant roles and responsibilities
- What a briefing is
- The importance of breakfast service
- How to make your guests feel welcome and special
What students said about this masterclass.
this course was amazing. i am planning to change my career to the hospitality area and the course filled with complete and detail information that made me able to learn most of important things about restaurant and hospitality world. thank you!
Roswita Deltanti Y WThank you Nicola and team about this production. Certainty you did the most difference of my career as a waiter and now using of yours pillars to start my bussiness. I immensely grateful for your content.
Luan Vieira FerreiraVery Good Inspirational talks. I am inspired now.
Jon Nicholas Lawrence LoWow is all I can say. He is so confident and professional. Ok I’m adding here, he is so knowledgeable!
stacey maselliBellissimo corso, sicuramente porterò questa conoscenza nella mia vita professionale.
Giovani BonazzaNicola arma per n modo chiaro ed emergono la sua passione e autenticità
Federica SegnaAbsolutely, thanks for sharing these training.. I learned a lot
Margaret Rose Virginia D. Ortegavery useful for extended my knowledge
Tri Rizki Handayani
Five-star reviews left on Udemy, quoted as they were written.
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