Hotel consulting in Riyadh
Riyadh is growing fast, and a new hotel has to find its place among many others. If you have a hotel or a project in the city, we start from what needs deciding now.
What Riyadh asks of a hotel.
It is the Kingdom's political and economic capital: business travel, conferences, institutions and a growing domestic market. A hotel here works for two audiences at once, the Saudi guest and the international traveller, and has to serve both well.
Business and events
Much of the demand comes from meetings, conferences and business trips, with peaks that follow the events calendar.
Saudi and international guests
Different expectations of the same service: local sensitivity counts as much as the international standard.
Teams to train
Many hotels open with young, local teams: service training decides the quality from the first day.
A lot of new supply
With so many openings, a project has to know early which guest it is for, and at what rate.
How we work in Riyadh.
Three ways to work with us, from Milan and on site when it's needed. The price is written down before we start.
Experience & SOP Design
For a hotel that is already open: the guest experience across the seven moments of the stay, the standards of every department and the training of the team. Experience Design starts from €2,500 and Standards Design is €290 per SOP.
Staff training
One person at a time, at the property during service or online, on the situations of their own shift. From €275 per person.
Feasibility studies
For a project that doesn't exist yet: whether it earns, and on what conditions, before the money is spent. From the €499 market assessment to the full study.
Our work in Saudi Arabia. On-the-job training at Radisson Blu Riyadh, the front desk of a resort in Yanbu, the procedures and pre-opening training for an Italian restaurant in Riyadh. See the projects
Before we start.
How much does it cost to work with DolceVita in Riyadh?
The discovery session is free. For a hotel that is already open, Experience & SOP Design has three components: Experience Design from €2,500, Standards Design €290 per SOP and on-site training from €275 per person. For a new project, the feasibility study starts with the €499 market assessment; pre-opening is quoted per project.
How do you follow a hotel or a project in Riyadh from Milan?
The work is led from Milan, with online sessions on fixed dates and written deliverables. We travel for the steps where being there changes the result: a site visit, a meeting with the owners, a negotiation with an operator. We reply within one business day.
Where do we start?
With the free discovery session, online, on what you need to decide. If the hotel is open, we define the owner’s objectives and the components of Experience & SOP Design to engage; if the project is still to be built, which level of study is enough to answer.
Do you work in a hotel in Riyadh?
The masterclasses are filmed inside working luxury hotels and taught by the people who run each department. Career Mentoring helps you work out what separates you from your next role, in another country too.
Do you have a hotel or a project in Riyadh?
We start with the free discovery session, online, with a reply within one business day.