Hotel consulting, from the feasibility study to the quality of the service.
A hotel that does not earn what it should. An opening that happens once. A project to decide before the money is spent. Those are the three moments I work at.
Feasibility, pre-opening, guest experience.
A chain receives its standards, its training and its numbers from head office. An independent hotel has to find them elsewhere.
Feasibility Studies
The market, the concept and the numbers, tested before capital is committed — scoped from a first market assessment to a full study with fieldwork.
Feasibility studies→Strategic Consulting
Two situations, two routes: a property already open that has to perform, or a project to carry from concept to opening. Every phase with its timing and its deliverables.
Strategic consulting→Guest Experience Quality Assurance
Guest experience standards designed with the property and installed on the floor, across 30 to 90 days of live service.
Guest Experience Quality Assurance→
Kledis Brahimi
Founder & Lead Consultant
The houses I started in, and the ones the people beside me came from.
Bulgari, Armani and Palazzo Versace Dubai are some of the hotels where I began my career. When a project needs more than one person, I bring in professionals whose own careers were built at Four Seasons, The Ritz-Carlton, Belmond and Rocco Forte. My operator partners run more than 70 hotels alongside Marriott, Hilton, Hyatt and IHG.
Two minutes inside a Belmond property, during real service.
Belmond, Rocco Forte and Borgo Egnazia have all opened working floors to these cameras. This is two minutes from Villa Sant'Andrea, with the property's own Front Office Manager on screen.
Antonio Cannavò, Front Office Manager — Villa Sant'Andrea, A Belmond Hotel. Filmed on location.
See the masterclass series→DolceVita in numbers
70+
Properties under my operator partners' active management
10+
Years in luxury hospitality
1
Consultant on your project, from the first number to opening night
Founded in Milan · Serving Europe, the Middle East and Asia-Pacific
Giovani Talenti dell'Ospitalità, a non-profit founded by DolceVita.
Two editions, in Catania and Rome, each held under the patronage of the European Parliament and the host city.
Free to attend and open to hotel schools across Italy, the conference puts directors general, chief executives and public officials in front of the students choosing their profession. Alongside it, DolceVita runs introduction-to-hospitality sessions inside Italian hotel schools. A third edition is in preparation.
Under the patronage of
Some of the speakers
- Carlos Diaz de la Lastra — CEO, Les Roches
- Filip Boyen — former CEO, Small Luxury Hotels of the World and Forbes Travel Guide
- Antonio Barreca — Director General, Federturismo
- Gianluca Caramanna — Italian Ministry of Tourism
- Alessandro Onorato — City of Rome
- Brando Benifei — Member of the European Parliament
It begins with a first consultation, from €399.
Tell me about the project. I read it with you, and you leave with three things: a straight read on where you stand, the direction I would take and the reasoning behind it, and what an engagement would involve — cost, time and result. The fee is credited in full against any engagement started within 90 days.