You receive a curated shortlist of operators that meet both performance standards and vision alignment.
 

Included:
 

• Comparative Analysis of 3–5 operators

• Brand Equity, Operational History, and Owner Satisfaction Metrics

• Performance Fee Structures & Contract Flexibility Overview
   

Ideal for:
Owners who want luxury branding

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You receive a fully crafted hospitality concept designed by Italian architects and hospitality experts, ready to inspire operators, investors, and public partners.

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Included:
 

• Feasibility studies

• Concept sketches and emotional space zoning

• Name, story, tone of voice, and visual moodboards

• Guest profiles and market alignment

• Operator positioning guide
   

Ideal for:
Developers building boutique resorts, wellness destinations, or lifestyle projects who want a concept that feels timeless, operationally solid, and emotionally magnetic.

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You receive:
 

• Pros & Cons Analysis

• ROI Forecasting

• Access to elite white-label operators and brand licensing options
   

Ideal for:
Owners who want branding flexibility or those considering independent positioning.

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You receive:
 

• A complete analysis of all operational departments

• On-the-ground observation of team dynamics and leadership influence

• Immediate action plan focused on quick wins and systemic improvements

• A “Presence Index” to measure and elevate team behavior across all guest touchpoints
   

Ideal for:
Underperforming properties, owner/operator conflicts, or properties needing rapid elevation.

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You receive:
 

• Tailor-made SOPs  

• Real-world scripting and behavioral rituals per department

• Cross-department alignment (so Front Office, F&B, and Housekeeping speak one emotional language)

• On-the-job training to activate new standards without interrupting operations
   

Ideal for:
Luxury and lifestyle hotels, pre-opening properties, or those undergoing repositioning.

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You receive:
 

• A fully mapped guest journey with emotionally anchored service rituals

• Recruitment and training support with a focus on “presence-first” hires

• Departmental SOPs built around the DolceVita Method®
   

Ideal for:
New hotel or F&B openings, boutique or luxury projects, operators preparing for soft or full openings.

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You receive:
 

• Re-mapping of operational flows

• Clear team responsibilities, escalation ladders, and daily success metrics

• Reduced operational friction through better interdepartmental collaboration

• Identification of guest-facing vs. non-guest-facing tasks for presence optimization
   

Ideal for:
Busy resorts, complex hotels, and teams experiencing burnout or inefficiencies.

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You receive:
 

• A fully reimagined arrival, check-in, and in-stay experience

• Tone of voice, body language, and spatial choreography coaching

• Daily FO rituals for peak arrival/departure times

• Back-office and logistics optimization to reduce guest wait and increase team clarity
   

Ideal for:
City hotels, lifestyle resorts, high-touch environments like VIP floors or private clubs.

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You receive:
 

• Daily and weekly productivity KPIs based on time per task, presence per room

• Emotional presentation coaching: how a housekeeper enters, moves, and exits a space

• Room checklists aligned with guest emotion (comfort, safety, trust, elegance)

• Turn-down and VIP service rituals
   

Ideal for:
High-volume hotels, boutique luxury properties, and any brand seeking consistent guestroom quality.

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You receive:
 

• Shift optimization to balance guest coverage with team presence

• Service behavior rituals

• Back-of-house flow enhancements for kitchen, stewarding, and coordination

• Emotional upselling techniques
   

Ideal for:
All-day dining, fine dining, or room service teams seeking both efficiency and guest rapport.

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You receive:
 

• Discreet, professional evaluation of full guest journey from booking to check-out

• Emotional memory score based on real-time observation, guest decoding, and unmet moments

• Operational recommendations with team coaching aligned to actual guest perception
   

Ideal for:
Luxury properties that want an external eye without the typical “inspector” tone.

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You receive:
 

• Redesign of morning briefings, shift handovers, and management walkthroughs

• Emotional intelligence coaching for department heads: how to lead with clarity

• Cross-team communication rituals to avoid gaps

• Weekly action meetings that produce momentum, not reports
   

Ideal for:
Hotels needing stronger middle management and better communication under pressure.

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You receive:
 

• 1-on-1 daily coaching during actual service hours

• Feedback loop on how to lead without losing presence

• Conflict resolution tools, emotional de-escalation, and service inspiration

• Daily leadership habits that create consistency without micromanagement
   

Ideal for:
New leaders, promoted supervisors, or properties seeking stronger team morale.

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