Who We Are
Make your hospitality culture visible, repeatable, and utterly to undeniable.
DolceVita Hospitality is an Italian boutique consulting house dedicated to supporting hotels define, design, and activate their operations and cultural soul.
In the beginning, DolceVita wasn’t born out of perfection—it was born out of mistakes. When we started, we thought hotels needed more strategies, more manuals, better procedures. Like many in this industry, we believed the answer was hidden in standards. But we quickly learned something the hard way: the standards were already there. In fact the world was full of consultants able to write perfect standards. The real challenge wasn’t written in the procedures—it was alive in the people.
We failed many times before this truth became clear. We saw how our strategies remained on paper while guests didn’t feel the difference in reality. We witnessed hotels struggle not because they lacked standards, but because their teams struggled to bring the standards we created to life. That realization humbled us. It forced us to look deeper at how people feel, act, and connect.
That’s when the DolceVita Method® was born. It wasn’t an idea on a whiteboard—it was a discovery made on the field, watching staff and guests, seeing what worked and what fell short.
The Method became a way to turn the standards we designed into daily human behaviors—lived naturally, consistently, and authentically by every person, from the general manager to the newest hire. We knew this was our true calling. We understood then that our true work wasn’t only to define or design procedures — but to transform the people who deliver them, and activate a culture that guests can feel.
Today, when DolceVita enters a hotel, something shifts. Standards stop being words on paper and start becoming part of the culture. Every team member feels ownership, every guest feels remembered, and every brand gains something priceless—loyalty. Because at the heart of hospitality lies a simple truth: guests remember how your people made them feel.
That is what the DolceVita creates—moments that elevate hospitality, inspire loyalty, and enhance business performance.
DolceVita Associate Network
DolceVita operates through a network of independently contracted senior consultants and trainers who have held leadership positions in brands such as Four Seasons, Rocco Forte, Belmond, Bulgari Hotels, Ritz Carlton, and Armani Hotels. For each project, we assemble experts specifically tailored to each assignment, ensuring you always receive expertise that precisely fits your operational and cultural context.
Training & Culture Experts
Department heads and trainers from luxury brands such as Ritz-Carlton, Four Seasons, and Belmond.
Operational Consultants
Revenue strategists, quality auditors, and process designers specialized in luxury hotels and pre-opening projects.
Creative
Partners
Designers, architects, and branding experts who design and bring hospitality concepts to life.
Strategic
Partners
Universities, hotel groups, and institutional partners who collaborate with DolceVita on educational and destination development initiatives.
What Guides Us
At DolceVita, every decision begins with a question: does it make hospitality feel more human?
Our vision, mission, and values exist to keep that answer alive — defining how we think, create, and lead.
Vision
To make hospitality feel human again.
Mission
To design operations and cultures that make hospitality feel alive — through people, for people.
Values
Human Connetion: Building connections through empathy, respect, and inclusivity for all.
Sense of Purpose: Acting swiftly and intentionally to create extraordinary experiences that last.
Courage to Dream: Embracing bold ideas and pushing boundaries to shape the future of hospitality.
A Message from The Founder
"Every era has its own definition of excellence.
For ours, I believe it’s humanity — the ability to make people feel something real.
When I started DolceVita, it wasn’t because hospitality needed another consulting firm. It was because hospitality had started to lose its soul. I wanted to bring it back, and make it stronger than ever.
Everything our industry designs, from procedures to cultures, should begin with one conviction: people are not a component of hospitality; they are its very core. Because only when we design around people does hospitality come alive."
- Kledis Brahimi
Carreers
Are you a Luxury Hospitality Expert looking for a new challenge? Look no further than DolceVita. We are always searching for talented and experienced individuals to join our team. If you are passionate about the hospitality industry and have a drive to succeed, we would love to hear from you.
Get in touch
Get in touch to book a consultation