Roberta Cariola

Roberta Cariola is a hospitality expert with a strong background in front desk operations and customer service. Roberta serves as Luxury Front Office Expert Consultant at DolceVita and as a Front Office Manager at Four Seasons Hotels and Resorts in Taormina, where she has been pivotal in enhancing customer satisfaction, training and managing front desk activities. Roberta has held various roles at prestigious hotels and resorts, including Resort Assistant Manager at Four Seasons Resort Seychelles, and Guest Relations Manager at DonnaCarmela Resort & Lodges, Rocco Forte Hotels and Jumeirah Hotels in Dubai. Her career is marked by her exceptional communication skills, customer service acumen, and ability to lead and train teams effectively.